Transporte y Logística

Vea las últimas noticias, eventos y artículos de PK sobre Transporte y Logística. Obtenga valiosa experiencia en conocimientos de ingeniería y comience a optimizar su organización hoy.

DTNA Embarks on Cultural Change with CX Day

We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... ...Read more

Shifts in the Self-Driving Cars Industry

PK's latest insights dives into Autonomous Vehicles and how recent shifts in regulations, ride sharing and competition are impacting the disruptive technology. ...Read more

CX at the Heart of Alaska Air’s $2.6B Acquisition of Virgin America

Two titans in airline customer experience (CX) are becoming one. Alaska Air Group’s decision to acquire Virgin America for over $2 billion in cash ($4B aggregate) is generating huge... ...Read more